Terms & Conditions / Privacy Policy



Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Shanaz Sawal Jewellery’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.The term 'Shanaz Sawal Jewellery' or 'us' or 'we' refers to the owner of the website whose registered office is Suite 501, 28 Park Street, Luton LU1 3FL. Our company registration number is 06866471 (UK). The term 'you' refers to the user or viewer of our website.


For custom orders, please allow at least a week as items are made or assembled by hand. Accurate lead times will be discussed as part of the order agreement.

For periods where orders are not able to be processed, a notification will be placed on the home page. Any orders received during this period will be processed as soon a possible on our return.

The use of this website is subject to the following terms of use:


All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of their parent or guardian to use the Site. If you are a minor, you must have your parent or guardian read and agree to these Terms of Service prior to you using the Site.


The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorised as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyse and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.


About this cookie policy


This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.


You can at any time change or withdraw your consent from the Cookie Declaration on our website.Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.


Your consent applies to the following domains: shanazsawal.com


What are cookies ?


Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.How do we use cookies?


As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.


The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.What types of cookies do we use ?


Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.


Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyse how well the website performs and where it needs improvement.


Marketing: Our website displays advertisements. These cookies are used to personalise the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns. The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.


Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.


Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

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How can I control the cookie preferences ?


Should you decide to change your preferences later through your browsing session, you can click on the "Privacy & Cookie Policy" tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.


In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.


Website Disclaimer


The information contained in this website is for general information purposes only. The information is provided by Shanaz Sawal Jewellery and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.


In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.


This site cannot and does not contain any medical or health advice. Any information is provided for general informational and educational purposes only and is not a substitute for professional advice.


Accordingly, before taking any actions based upon such information, we encourage you to consult with the appropriate professionals. We do not provide any kind of medical or health advice. The use or reliance of any information contained on this site is solely at your own risk.


Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.


Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. We make no promises regarding the outcome of using any products or services, including if they are used outside of their intended use.


This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.


All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.


Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.


From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s).


We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.


Through this website you may be able to link to other websites which are not under the control of Shanaz Sawal Jewellery. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.


Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content.


Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms of Service no longer govern.


You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party.


You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.


In addition, we do not endorse and aren’t responsible for any statements made by third parties on this website. Any views or opinions expressed are the sole responsibility of the author.


The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. Your individual results may vary.


The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. [We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials.]


The testimonials on the Site are not intended, nor should they be construed, as claims that our products and/or services can be used to diagnose, treat, mitigate, cure, prevent or otherwise be used for any disease or medical condition. No testimonials have been clinically proven or evaluated.


Every effort is made to keep the website up and running smoothly. However, Shanaz Sawal Jewellery takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please use the ‘Contact us’ form.




SITE MANAGEMENT


We reserve the right, but not the obligation, to:(


1) monitor the Site for violations of these Terms of Service;


(2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Service, including without limitation, reporting such user to law enforcement authorities;


(3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof;


(4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems;


(5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.




GUIDELINES FOR REVIEWS


We may provide you areas on the Site to leave reviews or ratings. When posting a review, you must comply with the following criteria:


(1) you should have firsthand experience with the product being reviewed;


(2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language;(


3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability;


(4) your reviews should not contain references to illegal activity;


(5) you should not be affiliated with competitors if posting negative reviews;


(6) you should not make any conclusions as to the legality of conduct;


(7) you may not post any false or misleading statements;


(8) you may not organize a campaign encouraging others to post reviews, whether positive or negative.


We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions.


We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.



SUBMISSIONS


You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site (“Submissions”) provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.


You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.



UK COPYWRITE SUBMISSIONS

This website and its content is copyright of Shanaz Sawal Jewellery - © Shanaz Sawal Jewellery 2016. All rights reserved.


Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:


(1) you may print or download to a local hard disk extracts for your personal and non-commercial use only.

(2)You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material


You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.


This website may contain content not authorised for use by its owner, however the use of this material falls under the guidelines of fair use ( Sections 29 and 30 of the Copyright, Designs and Patents Act 1988)


We respect the intellectual property rights of others. If you believe that any material available on or through the Site infringes upon any copyright you own or control, please immediately notify us using the ‘Contact Us’ form.

RETURNS AND EXCHANGES



You have 14 days to instruct us that you want to return an item. The item then must be sent to us within 14 days from notification. Once received we will refund the cost of item(s) minus any postage and packaging fees within the following 14 days. Payments via PayPal will be subject to a further fee of 3% to cover costs.


Please contact us if you have any problems with your order by emailing Hello@ShanazSawal.com and we will work with you to resolve any issues.


The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:


(1) Custom or personalised orders

(2) Earrings


Conditions of Return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.



Virtual Media Enterprises Ltd | Company Reg No: 06866471

VAT Reg No: 987 2685 53

(C) 2009 Virtual Media Enterprises Ltd

(C) 2016 Shana Sawal Jewellery

(C) 2017 ShanazSawal.com

Suite 501, 28 Park Street, Luton, Bedfordshire, LU1 3FL